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Support

Contact Us

If you have any questions, comments, or concerns regarding our app, please do not hesitate to contact us by email: support@skycatchfire.com. Our hours of operation are 9:00 AM - 5:00 PM EST, Monday - Friday, and you should receive a response within 3 business days.


Frequently Asked Questions

How do I create a new calendar event using Google Calendar and Zoom?

To create a new calendar event, simply follow these steps:

  1. Log in to our app using your Google account.
  2. Select the times you wish to bock off on the calendar.
  3. Fill in the details of the event, including the event name, and recipients.
  4. Select the "Attach Google Meet Link", or "Attach Zoom Link" option based on your meeting preference.
  5. Click the "Save availability" button on the main page.

Can I delete a calendar event?

Yes, you can delete a calendar event at any time before the other party has accepted a time slot.

  1. Log in to our app using your Google account.
  2. Click on the event you wish to delete.
  3. Click the "Cancel Availability" button.
  4. Follow the prompts to edit or delete the event.

What if I experience technical difficulties with the app?

If you experience technical difficulties with our app, please contact our support team using the contact information above. We will do our best to assist you and resolve the issue as quickly as possible.

Is my personal information secure?

Yes, we take the security of your personal information very seriously. Our app uses industry-standards to protect your data and we will never share your information with third parties without your consent.

What if I have a suggestion for improving the app?

We welcome all feedback and suggestions for improving our app. Please feel free to contact us using the contact information above and we will be happy to hear from you.